1. Information We Collect
When you use apDoctor, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and profile details provided during registration.
- Health Information: Appointment details, doctor preferences, and medical notes you voluntarily share.
- Usage Data: Pages visited, features used, browser type, IP address, and device information.
- Payment Data: Transaction records processed through our secure payment gateway. We do not store full card details.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the apDoctor platform.
- Facilitate appointment bookings between patients and healthcare providers.
- Send appointment confirmations, reminders, and service updates.
- Process payments and maintain billing records.
- Respond to support inquiries and communicate with you.
- Comply with applicable legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Healthcare Providers: Doctors and clinics you book appointments with.
- Service Providers: Trusted third parties who assist with hosting, analytics, payments, and platform operations under confidentiality obligations.
- Legal Requirements: Authorities or courts when disclosure is required by law, court order, or government request.
4. Data Security
We implement security measures including encrypted connections, access controls, and security reviews to protect your data. However, no method of transmission over the internet is 100% secure.
5. Cookies
apDoctor uses cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. You can control cookies through your browser settings, though disabling them may affect functionality.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, maintain records, resolve disputes, and meet legal obligations. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notice. Continued use of apDoctor after changes constitutes acceptance of the revised policy.
9. Contact Us
For privacy-related questions or requests, please reach out through our Contact page.